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6 mins

Seven Career Tips For Young Customer Experience Professionals

IamCX editor’s note

Obviously, we believe in customer experience. We’re fairly convinced that any companies serious about building profitable and mutually rewarding long-term customer relationships will need to put CX at the heart of their business strategy. But strategy is just one part of the equation. Businesses need innovative thinkers and customer-obsessed doers to bring those strategies to life too. With the right people, there’s no limit to what a customer-focused business can achieve.

So for anyone considering a career in the CX field, where should they start? Forbes’ Blake Morgan offers 7 ways to start building a successful CX career.


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