Discover how the marketing function is playing an increasingly important role in CX.
Every interaction a customer has with a company – online or offline – has an impact on their impression of the brand. For this reason, there has never been a more important time for marketing to execute flawless CX across every touchpoint to keep existing customers happy.
The CX Marketing Summit will take you on a journey to CX excellence, as we look at the increasing number of organisations combining customer intent data and smart marketing to provide consistent messaging. The result? Tailored offerings that attract, reward and retain a loyal customer base.